WAGS Supply

How Do I Return An Item?

30 Day Return Policy

You may return any product, unless listed below, within 30 days for a full refund (less shipping) provided you (1) return it unopened in new, sellable condition & in the original packaging and (2) include a copy of your invoice or sales receipt. Items that are damaged or abused, missing parts or accessories, or etched or otherwise personalized may not be returned. Assembled cages, and shears, thinners or blades that have been sharpened, as well as muzzles that have been used, may not be returned. Opened CDs & DVDs may be exchanged for identical products but cannot be returned for a refund. A 25% restocking fee may be applied, at our sole discretion, if all return criteria have not been met. You may ship any approved item for return at your expense or we will be glad to accept it when delivering another order. Defective products must be returned or exchanged within 30 days and are subject to manufacturers  warranties and policies as listed below. We reserve the right to refuse any return.

Wet Goods Money Back Guarantee

Opened wet goods that are at least 90% full may be returned within 30 days of purchase for store credit, minus shipping costs. This guarantee does not apply to colognes. Please include a copy of your invoice or receipt with the return.

Returns Address

For all approved returns, please use the following address: ATTN: John Newland, 42095 Zevo Dr. STE A6, Temecula, CA 92590. Please include a copy of your invoice or receipt with the return.